Understand your program, verify your insurance, and get help when you need it.
Use the “Submit Proof of Insurance” link in the email or letter you received. It connects your policy to your rental.
Download the complete, current declarations page from your insurer.
Match your rental address, policy dates, liability limit, and interested-party details to your notice.
Submit through your personal link. Uploading alone does not confirm acceptance.
Need to update an interested party? Ask your insurer to use the exact name and address in your notice.
Your lease may provide for enrollment in a liability waiver when qualifying insurance is not on file. Your notice shows the amount and dates that apply.
Upload your current policy using the verification link in your notice.
Send your rental address, the charge, and the months you want us to review.
Our resident team can explain your enrollment and applicable billing dates.
Refunds are reviewed case by case. Have documents showing qualifying coverage for the months in question ready.
Contact your property manager to start a claim under your Beagle program. They will guide you through filing and the information you need to provide.
Tell them what happened and when so they can start the claim.
Provide your rental address and the best way to reach you.
Include your claim number so the team can find the right case.
Contact Maverick Claims directly for questions or follow-up.
For a claim under your own renters insurance policy, contact your insurer directly.
Beagle works with your property manager to verify insurance and administer resident programs. Here’s how the two options differ.
Addresses specified accidental damage you may be responsible for at your rental. Enrollment and charges follow your lease and program terms.
Your enrollment documents explain the protection and any additional benefits included.
Ask about my programA personal policy from your insurer. Submit qualifying coverage so we can verify it against your property’s requirements.
Your liability limit and interested-party details must match the requirements in your notice.
See how to submit your policyA liability waiver is different from renters insurance. Belongings and additional living expenses are included only where your program documents provide them. Check your benefits before changing or canceling a policy.
Beagle works with property managers to verify residents' insurance and administer resident programs. A notice may mean that current proof of insurance is missing or that a policy has changed. Your leasing office can confirm whether Beagle manages this process for your property.
Check that you uploaded the complete declarations page, your name and rental address match, your policy is active, and the liability limit meets your lease requirements. The interested-party name and address must also match your notice. Ask your insurer to correct any missing details, then upload the updated document using your notice's verification link.
An interested party receives notices about changes to your policy, such as cancellation or a lapse. This helps your property manager confirm that your coverage stays current. Ask your insurer to add an Additional Interested Party using the exact name and address in your notice, then upload the updated declarations page. An interested party is different from an additional insured.
Your documents are reviewed against your property's requirements. Check your verification status after submitting. If it has not updated after a couple of business days, contact Resident Support with your submission date, name, rental address, and property management company. Uploading a document by itself does not confirm that it has been accepted.
Your property may enroll you in a liability waiver program when qualifying proof of insurance is not on file, according to your lease and program terms. Submit your current policy through the verification link. If you still see a charge after verification, contact Resident Support so we can review your enrollment and billing with you. Your notice and lease specify the amount and applicable dates.
Refunds are reviewed case by case. Contact Resident Support with the months in question and documents showing qualifying coverage during that period. The team will review your account and explain the outcome; a refund is not automatic.
No. A tenant liability waiver addresses specified responsibilities to your landlord under your lease and program terms. A personal renters insurance policy is a separate contract with your insurer. Protection for belongings, additional living expenses, and other benefits depends on the program you are enrolled in. Check your enrollment documents or ask Resident Support what is included before making changes to your own insurance.
For a Beagle program, contact Resident Support for your enrollment confirmation and applicable documents. For your own renters insurance, get your declarations page and policy number from your insurer's app, website, or support team.
Contact your insurer to confirm your policy's status. After renewing or replacing it, upload the updated declarations page through your verification link. Make sure the dates, liability amount, rental address, and interested-party details still meet your property's requirements.
Submit a qualifying renters insurance policy using the link in your notice. Once it is verified, Resident Support can confirm the change to your program enrollment and the applicable billing dates. Your lease and program terms determine the requirements.
Contact your property manager to start a claim under your Beagle program. For questions or follow-up, contact Maverick Claims at claims@maverickclaims.com for tenant liability (TLL), or tenantadvocacy@maverickclaims.com for security deposit (SDI) and pet damage. You can also call 985-200-4522. Include your claim number if you have one. For claims under your own renters insurance policy, contact your insurer directly.
Have your name, rental address, and property management company ready so our resident team can find your account.