How Westward360 handles renters insurance compliance across about 3,000 units
“So, even though it was required by the lease, there was a huge hole in the compliance prior to joining Beagle.”
- Units currently managed
- About 3,000
- Goal for the next 12 months
- Triple
Westward360 already required renters insurance in the lease. What they lacked was a good way to track it, and the tenant protection program had been handled through various companies. The team now uses our shared dashboard to see who is enrolled and who is still missing information.
Lucas Berger-Huber leads Westward360 Rental Management, and Kelsey Byrne directs property management. They look after about 3,000 units, with a goal to triple that in the next 12 months.
Watch Westward360’s partner story.
The customer
Lucas Berger-Huber is president of Westward360 Rental Management, and Kelsey Byrne is director of property management. They put the size of the company in one breath: “We’re currently managing about 3,000 units. The goal is to triple that in the next 12 months.”
A requirement in the lease, and a hole in the file
Before Beagle, the tenant protection program was split across companies. Hear Lucas explain the old setup. Renters insurance sat in the middle of it, required by the lease and still hard to see.
They name the gap in plain terms: “We also did not have a great mechanism for tracking renter’s insurance.” The requirement was already written down. The compliance was not. There was a huge hole in it before they joined Beagle.
If your leases look similar, the renters insurance compliance guide is a practical look at what a property manager actually checks.
An effective date, then two things to track
They set an effective date and moved residents onto the program. The change was quick, and for the people in the units it was barely noticed.
What remained was the day-to-day view. Watch how they use the dashboard. “What we’re really doing is implementing the Beagle dashboard to track how many of our residents are enrolled, how many are missing information.”
Revenue first, then time they had not planned on
Ask what changed and revenue comes first. “Revenue is the biggest one. So we’ve seen quite an increase in the revenue generation that the tenant protection program offers.” Alongside that, the program is more consistent, and compliance is in better shape.
The time savings caught them off guard. They had not planned on it, and it has been a welcome benefit for the team. One of them, speaking personally, has not been involved in any resident complaints about Beagle.
Westward is still growing, and Beagle stays in the tech stack as the company expands nationally. Their advice is to give it a chance, have a conversation, and see how it fits your business. They call Beagle seamless.
See the workflow on your portfolio
If your lease already requires renters insurance and the file does not always keep up, we would like to look at that with you. Bring the requirement you use, and one example that falls short of it. We’ll walk through enrollment and missing information on your own portfolio.