How Wixer’s resident program reached a $1.8M annual run rate by 2024
beagleWixer is an anonymized name. The story and results come from a real Beagle customer.
“We knew our renters insurance process was ineffective. Compliance was spotty at best, and our staff was spending hours each week chasing proof of insurance. We were in need of a better way, something scalable that could unify all our offices under one program.”
- Portfolio units in the story
- 30,000
- Reported compliance
- ~100%
- Annual run rate by 2024
- $1.8M
- Waiver enrollment, 2021–2024
- ~17x
Wixer Property Management expanded from 1,000 to nearly 30,000 units across multiple regions, five software systems, and a fragmented, manual approach to renters insurance. By late 2021 Wixer needed one scalable program. Beagle standardized its compliance workflow across the portfolio's five software systems.
The challenge
High admin burden
Staff spent hours every week tracking tenant insurance by hand.
Inconsistent compliance
Coverage rates varied widely, and many residents lacked valid policies.
Lost revenue
Third-party programs kept the profits while Wixer carried the risk.
Friction for residents
Insurance steps added confusion and slowed down move-ins.
The solution
Certificate chasing ended
Wixer used Beagle to verify submitted policies and track insurance status on a shared dashboard.
A waiver in the lease
The historical story describes a $12–$18 monthly waiver option in Wixer’s lease-signing flow, under that customer’s terms.
No software changes
Wixer connected Beagle to all five of its platforms, including AppFolio and Yardi, without changing any of them.
The economics flipped
The customer reported retaining 80%–90% of program profits under its agreement. Reported monthly program revenue reached $150K by 2024.
The program kept growing
From there, Pet Damage Waivers and Deposit Alternatives improved move-ins and opened new revenue.
The results
Virtually 100% reported compliance
Less manual document chasing; the customer internally estimated more than $50K per year in reclaimed staff time.
Better resident experience
Residents could submit a qualifying policy or follow Wixer’s waiver enrollment process.
17x program growth
Waiver enrollment climbed from 600 to more than 10,000 residents in three years.
$1.5M+ cumulative profit
Cumulative net profit reported in the 2021–2024 customer story; separate from its annualized revenue run rate.
These customer-reported results describe 2021–2024. The $1.8M run rate annualizes $150,000 in monthly revenue; it is not annual revenue received or net profit. The roughly 30,000-unit portfolio and the 10,000-plus waiver participants are different counts. Compliance includes a qualifying policy or the customer’s waiver, not a renters policy for every unit. The $50K labor figure is an internal estimate; the published story does not provide a time-study method or portfolio-wide baseline denominator.
Why it matters
Wixer’s story shows how a consistent insurance workflow can support a growing portfolio. Use it to evaluate processes and questions for your own program; the reported customer results are not a forecast for another portfolio.